It is important that you be able to contact us if need be.
Since so many people have problems with SPAM these days we have added contact forms to our website that send messages directly to us.
To contact us click here to visit the EZRound Website and use the contact forms to send a message to us.
As mentioned in the section on registration data section,
After your purchase you will receive an email with your registration data. Normally this happens in just a few minutes, however in a worst case scenario it may take 24-48 hours.
VERY IMPORTANT!!!!
Use a "real" E-Mail address that you plan on maintaining after you buy EZRound! This is our only means of contacting you to send you registration codes, or updates.
Make sure your E-Mail address was correct at PayPal or SWREG. When we occasionally have people who do not get their registration codes, a misspelled E-Mail address is often the cause.
Add us to your "Friends" list. Since so many people (and their Internet Service Providers) are using SPAM filters you need to make sure that you can receive emails from these addresses:
sales@ezround.com
support@ezround.com
Either configure your email and SPAM filter to allow emails from these addresses, or contact your Internet Service Provided and ask them to "white list" these addresses.
What if I don't receive my registration code?
If you do not receive your registration code in 24-48 hours, check your SPAM filter (or the one at your ISP) to make sure that our mails are getting through to you.
If all else fails, contact us via the form on our website, provide your order number and the Name/E-Mail address you used for your purchase (as well as what provider - PayPal or SWREG) and an alternate email address where we can contact you. Make sure that the same considerations as mentioned above are set for the new email address.
Privacy
Your email address and privacy is safe with us. We do not sell or otherwise provide your contact data to 3rd parties (unless mandated by an official and direct court order).
If you do not receive your key after 48 hours, use the contact forms on our website to send a message to us with your purchase details. These forms are a direct message system and are SPAM proof so we WILL get your message.